FAQ

Where are you located?

Sassy Kat Goods operates a self-serve bake stand on Hood Landing Road in the Mandarin area of Jacksonville, FL. Our stand is open Friday to Sunday from 7 AM to 8 PM and runs on an honor system—simply pick your treats and leave your payment in the cash box or via mobile payment.

Are all of your products gluten-free?

Yes! Every item we make is 100% gluten-free and prepared in a dedicated gluten-free kitchen to avoid cross-contamination.

Do you offer dairy-free, vegan, or other allergen-friendly options?

Yes! We offer dairy-free, vegan, and nut-free options, which are clearly labeled. However, we do use ingredients like eggs, nuts, and dairy in some of our baked goods, so please reach out if you have specific allergy concerns.

How can I place an order?

We offer preorders through our Google Form to guarantee your favorite treats. You can also contact us at 904-846-2228 to place a custom order as well.

Do you ship your baked goods?

We are able to ship select items in a temperature controlled box.

What forms of payment do you accept?

We accept cash, Venmo, and other mobile payment options. Instructions for payment are posted at our bake stand.

Can I place a custom order for an event or special occasion?

Absolutely! We love making gluten-free treats for birthdays, holidays, and special occasions. Please contact us in advance to discuss your order. 904-846-2228

How should I store my baked goods?

Cookies & brownies: Store in an airtight container at room temperature for up to a week.
Sourdough bread: Keep at room temperature in a bread bag or wrap; for longer storage, slice and freeze.
Cakes & cupcakes: Best enjoyed fresh but can be refrigerated for up to 5 days.

Do you take requests for new flavors or products?

Yes! We love experimenting with new flavors and welcome suggestions from our customers. Let us know what you'd like to see on the menu!

How can I stay updated on new products and availability?

Are you chocolates made fresh?

Absolutely! At our chocolatier, every delightful piece is meticulously crafted to perfection just for you. When you indulge in our chocolates, rest assured that each order is a bespoke experience, handcrafted with the finest and freshest ingredients. Elevate your taste buds with the exquisite sensation of our freshly made chocolates, prepared just for you when you place your order. Experience the joy of savoring the finest flavors, uniquely crafted to bring you moments of pure bliss.

Do you deliver orders?

Certainly! Your satisfaction is our top priority, and we're thrilled to offer seamless delivery services to bring our exquisite treats right to your doorstep. For our valued customers in the Jacksonville and St. Augustine area, enjoy the convenience of having your orders delivered with just a few clicks. At checkout, simply enter your zip code, and voila! The option for swift and reliable delivery will be at your fingertips, ensuring that your delectable delights reach you promptly. Elevate your experience with our hassle-free delivery service, adding an extra layer of delight to your indulgence.